View the Community Complaints reported in the 2018/19 financial year.Newcrest is committed to understanding the expectations of its stakeholders through effective, respectful and empathetic consultation.
At Cadia Valley Operations (CVO), Newcrest uses a range of consultation tools including individual meetings, public meetings, focus groups, newsletters, community sentiment surveys and a Community Complaints Hotline.
View minutes from Community Consultative Committee Minutes.
View the Cadia Valley Operations Newsletter.
View the CVO Blasting Schedule.
Got a gripe about CVO?
Call our toll free number 24 hours a day, any day of the year and speak to a community relations officer. All complaints raised by the community will be responded to within 24 hours. Call the Community Complaints Hotline on 1800 063 043.
View Newcrest CVO’s complaint management and reporting protocol.
Community Sentiment Survey
In 2010 Newcrest asked CVOs near neighbours to rate its community relations performance. View the results of the survey at 2010 Community Sentiment Survey.